Privacy Policy

Effective Date: January 1, 2026

Introduction

Van Dusen Home Automation Doing Business As Van Dusen Life Insurance and/or Mitch Van Dusen Insurance and/or Mitch Van Dusen ("we," "us," or "our") operates the website vandusenlifeinsurance.com and provides life insurance brokerage services to clients across multiple states. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and in accordance with applicable laws.

This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have regarding your data. By using our website or engaging with our services, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of personal information when you interact with our website, contact us, or apply for insurance coverage:

Information You Provide Directly

• Scheduling Information: When you book a consultation through our website, we collect your name, email address, phone number, and preferred appointment date and time.
• Contact Form Submissions: When you submit a message through our contact page, we collect your first and last name, email address, phone number, state of residence, area of interest, and the content of your message.
• Phone and Email Communications: When you call, text, or email us directly, we may retain records of those communications, including your phone number, email address, and the content of the correspondence.
• Insurance Applications: When you apply for an insurance policy through us, we may collect detailed personal information as required by the insurance carrier, including but not limited to your full legal name, date of birth, Social Security number, health history, employment information, income details, beneficiary information, and other underwriting data.

Information Collected Automatically

• Device and Browser Information: We may automatically collect your IP address, browser type, operating system, device type, and screen resolution when you visit our website.
• Usage Data: We may collect information about how you interact with our website, including pages visited, time spent on pages, referring URLs, and click behavior.

How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To schedule and conduct consultations
• To prepare and submit insurance applications on your behalf
• To compare coverage options across multiple insurance carriers
• To communicate with you about your policy, coverage, or account
• To send follow-up information related to your insurance needs
• To improve our website, services, and user experience
• To comply with legal and regulatory requirements

Information Sharing

We do not sell your personal information. We may share your information with the following parties under the described circumstances:

No Mobile Information Sharing

Crucial Notice: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Insurance Carriers

When you apply for coverage, we share your application information with the insurance carrier(s) you have selected or that we recommend based on your needs. This is strictly for the purpose of underwriting and policy issuance. Each carrier has its own privacy practices, and we encourage you to review their privacy policies as well.

Service Providers

We may share limited information with third-party service providers who assist us in operating our website, processing scheduling requests, or managing communications. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law, regulation, legal process, or governmental request. We may also disclose information when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, or to investigate fraud or respond to a government request.

Insurance Carriers

When you apply for coverage, we share your application information with the insurance carrier(s) you have selected or that we recommend based on your needs. Each carrier has its own privacy practices, and we encourage you to review their privacy policies as well.

Service Providers

We may share limited information with third-party service providers who assist us in operating our website, processing scheduling requests, or managing communications. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law, regulation, legal process, or governmental request. We may also disclose information when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, or to investigate fraud or respond to a government request.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you to take steps to protect your personal information, such as keeping your contact details and login credentials secure.

SMS Consent Preservation & Storage

To ensure compliance with the Telephone Consumer Protection Act (TCPA) and carrier guidelines (A2P 10DLC), we maintain strict records of your consent to receive SMS communications. This includes:

• Opt-In Record: We securely store the timestamp, IP address, and the specific version of the web form used when you checked the "opt-in" box.
• Storage Security: Your opt-in data is stored in an encrypted environment within our Customer Relationship Management (CRM) system and is accessible only to authorized personnel.
• Retention Period: We retain these consent records for a minimum of 4 years from the date of opt-in or the date of the last message sent, whichever is later, to verify lawful communication.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us recognize your browser and remember certain information.

We may use the following types of cookies:

• Essential Cookies: Required for the website to function properly, such as maintaining session state and security features.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting usage data anonymously.
• Functionality Cookies: Allow the website to remember choices you make, such as preferred language or region, to provide a more personalized experience.

You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features on our website.

Third-Party Links

Our website may contain links to third-party websites, including insurance carrier portals, scheduling platforms, and social media pages. We are not responsible for the privacy practices, content, or security of those external websites. We encourage you to read the privacy policies of any third-party sites you visit.

Your Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal information, subject to legal and contractual obligations
• The right to opt out of certain data sharing or marketing communications
• The right to receive a copy of your personal data in a portable format

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please do not hesitate to reach out: